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One address reaches the whole team; the subject line routes it. Every message is read by a human, usually within a day.

Email

info@sowebmail.com — WebMail Team, Bangalore / Pune, India.

Pick a subject line so it lands with the right person

“Question” — anything about how the service works that the homepage or privacy policy did not answer.

“Bug report” — something broken. Include the page you were on, your browser, and what you expected to happen; a screenshot helps more than a paragraph.

“Abuse report” — mail or behaviour that violates the acceptable use policy.

“Illegal content report” or “Grievance” — formal reports, handled under the procedures and timelines on the legal notice page (acknowledged within 24 hours, resolved within 15 days).

“Data request” — data-protection questions and requests, per the privacy & retention policy. Fair warning: for most requests the honest answer is that the data has already deleted itself.

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